Generative AI Grounded in Your Own Knowledge
Large language model solutions, knowledge assistants, conversational AI and document intelligence designed to be accurate, secure and grounded in approved organisational content.
Who This Service Is For
Digital, knowledge management, customer service and operational leaders who want to use generative AI safely to improve access to information and reduce manual document handling.
Service Scope
Deliverables
Exclusions & Boundaries
Methodology
We qualify use cases against value and risk, prepare and govern source content, design retrieval and prompting, evaluate outputs against test sets, pilot with real users and scale once quality and safety thresholds are met.
Competence
Our engineers work with leading commercial and open model providers, retrieval augmented generation patterns and natural language processing techniques, selecting options to suit security and cost requirements.
Governance & Quality
Solutions include access controls, data residency choices, content grounding, output evaluation, audit logging and human review where needed, aligned with UK GDPR and responsible AI guidance.
Sectors Served
Frequently Asked Questions
How do you reduce inaccurate answers from generative AI?
We ground responses in approved sources using retrieval augmented generation, test against evaluation sets and configure the assistant to decline when evidence is insufficient.
Will our data be used to train public models?
No. We design solutions so client data stays within agreed environments and is not used to train third party public models.
Can assistants work with our existing documents and systems?
Yes. Assistants can draw on document libraries, intranets and line of business systems through secure connectors, respecting existing access permissions.
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Ready to discuss your requirements?
Speak to our team about how ASB Quality can support your organisation. Tell us what you need and we will point you to the right specialists.