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Cleaning & Hygiene Services

Commercial Cleaning Built on Supervision, Standards and Evidence

We deliver commercial and contract cleaning through trained operatives, documented methods, quality inspection and controlled reporting. Every site is mobilised with clear scope, supervision structure and escalation routes.

Who This Service Is For

Facilities managers, property managers, building owners, office managers and procurement teams who need reliable, supervised cleaning with auditable quality evidence rather than generic promises.

Service Scope

Commercial and contract cleaning for offices, workplaces and multi occupancy buildings
Planned routine cleaning programmes with defined frequencies and coverage
Mobilisation planning including site assessment, staffing, equipment and access arrangements
Supervision structure with defined reporting lines and quality checkpoints
COSHH compliant chemical selection, storage and handling
Operative training, induction and site specific briefing
PPE provision and safe working method statements
Quality inspection routines with documented evidence
Key and access management procedures
Waste handling and segregation within agreed protocols
Escalation and service recovery procedures
Monthly performance reporting and service review governance

Deliverables

Site mobilisation plan and cleaning specification
Staffing schedule with supervision arrangements
COSHH assessment and chemical register
Quality inspection records and audit trail
Monthly service report with KPI performance
Incident and escalation log
Training and induction records

Exclusions & Boundaries

Specialist, clinical or infection control cleaning unless separately verified
Pest control, fumigation or hazardous waste removal
Building fabric repairs or maintenance
Window cleaning at height unless covered under a separate service specification

Methodology

Each contract begins with a site survey to establish scope, access, frequency and resource requirements. A mobilisation plan defines staffing, supervision, equipment, chemicals and quality inspection routines. Service delivery follows documented methods with regular audits, and performance is reported against agreed standards.

Competence

All operatives are trained, inducted and supervised. Cleaning supervisors and managers hold relevant qualifications in cleaning management. COSHH, manual handling and site specific training are documented and refreshed.

Governance & Quality

Service quality is managed through scheduled inspections, documented audit trails, client service reviews and structured escalation. Insurance, training records and compliance documentation are maintained and available for review.

Sectors Served

Commercial OfficesMulti Tenanted BuildingsEducationHealthcare FacilitiesPublic SectorRetail & Leisure

Frequently Asked Questions

How do you ensure consistent cleaning quality?

Through documented cleaning specifications, trained operatives, structured supervision, scheduled quality inspections and monthly performance reporting. Every site has a named supervisor and clear escalation route.

What happens during mobilisation?

We conduct a site survey, agree scope and frequency, recruit and train operatives, set up chemical and equipment stores, establish access arrangements, and implement quality inspection routines before service commencement.

Can you provide cleaning for secure or sensitive environments?

Yes, subject to verification of the specific requirements. We establish security clearance, safeguarding, confidentiality and access protocols as part of mobilisation for each site.

Related Services

Ready to discuss your requirements?

Speak to our team about how ASB Quality can support your organisation. Tell us what you need and we will point you to the right specialists.