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CCTV, Access Control & Electronic Security Systems

Planned Maintenance That Keeps Security Systems Reliable

We deliver planned preventative maintenance programmes for CCTV, access control and electronic security systems, keeping equipment reliable through scheduled inspections, fault prevention and documented service records.

Who This Service Is For

Building managers, security managers, estates teams and facilities professionals who need structured PPM programmes to maintain security system reliability and compliance.

Service Scope

Scheduled PPM visits aligned to manufacturer and service requirements
Camera and image quality inspection including cleaning, alignment and focus
Recording, storage and VMS/server health verification
Access control hardware inspection, testing and firmware updates
Power supply, UPS and battery condition checks
Network, cabling and transmission integrity verification
Software and firmware updates where within scope and authorised
Integration and event linking verification
Fault identification, reporting and remedial recommendation
PPM completion reports with asset condition and action register

Deliverables

PPM schedule aligned to system and manufacturer requirements
Visit report with findings, actions and recommendations
Asset condition update and lifecycle status
Fault and remedial action register
Annual service summary with system health overview

Exclusions & Boundaries

Reactive fault response, see Reactive Service & Fault Response
System design, expansion or major upgrade, see System Design & Installation
Third party system support where access, credentials or vendor authorisation is not available
Structural or electrical works required to access equipment

Methodology

PPM visits follow a documented checklist covering all system components. Findings are recorded, faults are categorised by severity and remedial actions are recommended. Asset condition and lifecycle data are updated after each visit.

Competence

Qualified engineers with experience across CCTV, access control and electronic security platforms. PPM tasks are performed to manufacturer standards and documented protocols.

Governance & Quality

PPM schedules, visit reports, fault registers and asset updates are maintained. Overdue PPM actions and aged remedials are tracked and reported.

Sectors Served

Commercial PropertyHousingEducationHealthcareRetailPublic Sector

Frequently Asked Questions

How often should security systems be maintained?

PPM frequency depends on manufacturer recommendations, system criticality and service requirements. We design schedules appropriate to each system and agree them during mobilisation.

What happens if a fault is found during PPM?

Faults are categorised by severity, reported immediately if critical, and included in the visit report with recommended remedial actions and estimated costs.

Can you maintain systems installed by other companies?

Subject to system assessment, credential transfer and vendor compatibility. We survey the existing system before confirming our ability to maintain it.

Related Services

Ready to discuss your requirements?

Speak to our team about how ASB Quality can support your organisation. Tell us what you need and we will point you to the right specialists.